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Older water heater with a small leak while a technician arrives with a tool bag

Emergency checklist

Water heater leaking? What to do first

If water is actively leaking from your water heater, act calmly and prioritize safety. This guide is general information, not a substitute for emergency professional help.

Immediate steps

  1. If there is water near electrical components or you smell gas, leave the area and contact the appropriate utility/emergency service.
  2. Turn off the water supply to the heater if you can safely reach the shutoff valve.
  3. For gas units, follow manufacturer instructions for shutting off gas if safe. For electric units, shut off power at the breaker if safe.
  4. Protect nearby belongings and take photos of the leak location.
  5. Request service, especially if the tank body appears to be leaking.

Leak location matters

A leak from a valve, fitting, or pipe may be repairable. Water coming from the tank body or bottom seam usually means the tank has failed and replacement is likely.

Water heater emergency and replacement decision guide

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